Our Managed Services are designed to assist your company by acting as your internal IT support department, providing routine 'preventative' maintenance for your existing computers and equipment.

Under our Managed Services plan, we become your single point of contact for all hardware, software and computer-related services and questions. We partner with you to manage your company's network using tried and true solutions developed from years of experience at a price point designed to meet your budget.

We offer cost-effective solutions to meet your budget. If at any time you are not completely satisfied with our Managed Services product, you can terminate the agreement with no penalty. In fact, we'll even help you make the transition to another provider easier with the network documentation we maintain as part of our service to your business. 

why do you need managed services?

As Ben Franklin once said, 'An ounce of prevention is worth a pound of cure'. Those words still ring so true today. By proactively maintaining your computer systems using our Managed Services plan, you can avoid the potentially costly repairs trying to recover from a critical or catastrophic situation.

We offer a proactive maintenance plan and combine it with industry-standard best practices to minimize cost and downtime. The by-product is your employees are more productive and you can sleep easier knowing your computer systems are protected.

We attempt to resolve everything we can remotely and avoid the added delay driving to your office. This means your employees can call our support desk, open an incident and be back to work sooner.

Our Managed Services are designed with Small and Medium Businesses in mind. Therefore, we offer:

• Proactive Preventative Maintenance – Our Managed Services rely on industry-recognized best practices to keep your computer systems running at peak efficiency.

• Enterprise-class IT Support - Whether you are a one-man shop or a medium-size business with multiple locations, we bring the experience of an enterprise-class support system to you without the added cost.

• Computer system documentation - Proactive, preventative maintenance is just one aspect of our Managed Services offer. One of the greatest assets we bring to the table with our Managed Service offering is the documentation of your network. Some of the documented things are^[1]: your company’s domain name expiration, new PC installation procedures, printer and network addresses, server warranty periods, etc.

managed services 'services'

Since the Managed Service plan can be custom-tailored to meet just about any business need, large or small, here is a list of some of the things that can be included in the Managed Service offering:

• Data Backup and Recovery – real-time server imaging, recovery to physical or virtual servers

• Technology Consulting – time to replace that old server or upgrade those workstations? We can assist you in determining what technology can do for you

• Network Monitoring and Management – knowing your server is down Saturday and dispatching a technician will save you hours of lost productivity instead of waiting until Monday morning to find out

• Remote Data Backup – secure off-site backup solutions using your existing internet connection

• Computer and Network Security – securing your network against external and internal attacks and abuse

• Spam Filtering and eradication – flooded by spam and looking for a way to get your email under control?

• Email Server and Mobile Device Support – ready to unify your contacts and take your business on the road with you?

• Office Relocation and Setup – outgrowing your current office or space and need to relocate or expand? We can provide the Project Management experience to make the transition smooth and worry free

Successful business owners are those who know what they do best and play to those strengths. Not everyone can make a widget as well as them and they know it. Just as important, a widget-maker usually doesn't know the first thing about keeping his/her computer systems in optimum shape.

That's where we come in. By partnering with your business, we can make sure you and your company can focus your resources on your organization and keeps it moving forward, knowing that the back-end systems are secure and operating at peak efficiency.

We’re here to help, so give us a call or stop by, we would love you hear from you. If our Managed Services offering isn’t quite what you need, keep us in mind next time you need any type of PC support.

[1] For a more complete listing of what we document, please contact us by phone or email.

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